Finding and retaining reliable staff can be one of the biggest challenges for optometry practices. Between administrative overload, high labor costs, and staff turnover, keeping your practice running smoothly is no easy task. That’s where Teem comes in. Our Virtual Assistants (VAs) are trained professionals who integrate into your workflow, handling everything from front desk management to insurance verification and scribing.
Step-by-Step Process
Here’s how our process works, from the moment you reach out to us
to having a fully integrated VA supporting your practice.
Join a Discovery Call
It all starts with a conversation. We schedule a call to understand your specific needs, including the hours required, necessary language skills, and the personality traits that will best fit your practice culture. Whether you need help with scheduling, insurance verification, or scribing, we tailor our approach to match your workflow.
Custom Sourcing
Once we understand your requirements, our recruiting team carefully selects candidates that align with your needs. We ensure they are highly qualified, experienced, and ready to be a long-term asset to your team.
Candidate Interviews
We present three or more highly qualified candidates for you to interview. You’ll have the opportunity to assess their skills, ask questions, and determine which VA is the best fit for your practice.
Dedicated Support
After hiring, you won’t be left to manage everything alone. You’ll have a dedicated Customer Success Manager who ensures a smooth transition, provides ongoing support, and helps optimize your VA’s role as your needs evolve. We check in regularly to ensure your VA is meeting expectations and can provide additional training if needed.
Discover what our Healthcare Virtual Assistants can do for your practice.
Our Services
We don’t just offer one-size-fits-all solutions. Our Virtual Assistants can be customized to fit different roles within your practice.
Front Desk
Ensure no patient call goes unanswered. Our Virtual Assistants efficiently handle appointment scheduling, manage patient inquiries, and keep your waiting list organized. With their support, your front desk operates seamlessly, enhancing patient satisfaction and optimizing your practice’s workflow.
Exam Room Support
Improve efficiency and patient interactions with a dedicated scribe who documents patient visits in real time. Our Virtual Assistants help manage treatment plans, transcribe doctor notes, and streamline prescription orders—allowing you to focus entirely on patient care while increasing the number of patients you can see each day.
Back Office
Reduce administrative burdens and improve operational efficiency. Our Virtual Assistants handle tasks like insurance verification, claims processing, credentialing, and billing, ensuring accuracy and compliance. By managing these time-consuming processes, they free up your in-office staff to focus on patient care, enhancing satisfaction and retention.
Why Choose Teem?
Reliable
Staffing
Our VAs are engaged, dedicated, and trained for your specific needs.
50% Cost
Savings
Reduce labor expenses while maintaining high-quality service.
Month-to-Month Flexibility
No long-term contracts, giving you confidence in your investment.
Dedicated Success Manager
We provide ongoing support to ensure your VA is a perfect fit
Seamless Integration
Our process ensures your VA quickly adapts to your workflow.
Teem VAs Are Thrilled to Work With Us
At Teem, we don’t just hire Virtual Assistants—we empower them. Our VAs receive competitive compensation, strong support, and a positive work environment, ensuring they are motivated and happy in their roles. This translates to better performance, higher engagement, and a seamless experience for your practice.
With Teem, you’re not just getting a VA—you’re gaining a dedicated team member committed to your success.
Book a discovery call
A quick chat to understand your practice’s needs and explore how we can help.