Our Virtual Assistants handle scheduling, billing, and scribing, freeing up veterinarians to focus on animal care while boosting practice profitability.
Where veterinary practices find exceptionaldependableskilled virtual assistants.
Barking up the right tree: overcoming veterinary hospital challenges
Running a successful veterinary hospital comes with its fair share of challenges, from missed revenue opportunities to staffing struggles and rising costs. Addressing these barriers head-on is key to ensuring your hospital thrives, animals receive the best care, and your profitability remains strong.
Build a
reliable team
Veterinary turnover is 23% and increasing every year*. Finding dependable, engaged team members is critical for consistent care, especially during staffing shortages.
* AVMA – Study: Fair pay, appreciation for work top factors in employee retention. (link)
Stop
leaving money
on the table
Missed calls and unbooked appointments hurt profits. With 54% of clinics* short on customer time due to admin tasks, dedicated support fills schedules and boosts revenue.
* WEAVE – Veterinary Business Insights Report. (link)
Cut costs,
not quality
The average cost of a veterinary receptionist is $4,530* per month. Teem’s Virtual Assistants cost over 50% less, helping you save money and reinvest in your business and yourself.
Delegate time consuming tasks to a reliable Veterinary Virtual Assistant
Front desk
Never miss a call again! Our Veterinary Virtual Assistants manage everything from answering calls to scheduling appointments and organizing the waiting list. With every animal owner and animal receiving attention, we ensure a seamless experience that keeps your veterinary hospital running smoothly.
Phone Answering
Every call is answered by a real person—not AI—ensuring a warm, professional experience that keeps clients happy and loyal to your hospital.
Outbound Calls
Whether by text or call, our VAs ensure clients get the reminders they need to increase customer retention. We take this task off your team’s plate.
Appointment Scheduling
Make booking easy and reduce cancellations with efficient appointment management.
Waiting List Management
Cut down on wait times with organized and efficient waiting list management.
Prescription Refill Process Management
Our VAs handle refill requests, send them for approval, and ensure orders are placed—saving your team time and keeping clients happy.
Exam room/Veterinary care
Boost animal care and hospital growth. With our help in scribing and managing treatment plans and medication orders, veterinarians can save time, increase the number of clients, and boost profit.
Remote Veterinary Scribe
AI scribes miss context and make mistakes. Our human scribes understand nuance, adapt to your style, and ensure accurate records. Plus, you can coach them—just like an in-house team member—so they improve over time, making documentation seamless and stress-free
Medication and Treatment Orders
Simplify ordering and fulfillment processes, enhancing client satisfaction and hospital efficiency.
Other tasks
Stay on top of essential tasks with a virtual assistant! Our VAs handle everything from reports to marketing, ensuring your hospital runs smoothly and your online visibility grows.
Marketing
Build your hospital’s reputation with targeted marketing efforts that draw in new clients and strengthen relationships with current ones.
Social Media Management
Foster community engagement and loyalty with consistent, relevant social media content that highlights your expertise and services.
Reporting
Gain clear insights with concise reports that help you monitor progress and adjust strategies for better results.
We’re here 
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A cost-effective solution
Our Virtual Assistants offer a cost-effective alternative to traditional staffing, helping vet hospitals save money while maintaining seamless operations and excellent support.
Simplified compliance management
Managing legal, compliance, and payroll tasks can be a burden. We handle these complexities for your virtual assistants, giving you peace of mind and more time to focus on your hospital.
English-proficient with world-class education
Our veterinary virtual assistants are highly educated, with strong English skills and qualifications comparable to US standards. They work within time zones similar to yours, ensuring seamless collaboration during business hours.
What is a veterinary virtual assistant?
A veterinary virtual assistant is a remote professional who supports veterinary hospitals by managing administrative tasks. These specialists handle duties like scheduling, scribing, managing records, billing inquiries, and customer support, allowing veterinarians to focus on animal care. By taking on these essential tasks, they help ensure that veterinary hospitals run smoothly and efficiently.
Benefits of hiring a
veterinary virtual assistant
Hiring a veterinary virtual assistant can bring numerous benefits to a veterinary hospital. Some of the key advantages include:
Optimized scheduling
Virtual assistants ensure no call goes unanswered, keeping your schedule full and your hospital running smoothly.
Reliable support
With consistent and dependable help, virtual assistants reduce disruptions and help maintain quality care.
Financial relief
Cost-effective and efficient virtual assistants allow you to save money while investing in your hospital’s growth.
Increased efficiency and productivity
With a virtual assistant handling administrative tasks, veterinarians and in-house staff can focus on clinical work, leading to improved client outcomes and hospital growth.
Improved customer satisfaction
Prompt and professional handling of inquiries and appointments enhances the overall client experience, fostering loyalty and trust.
Enhanced care
By freeing up time for veterinarians, virtual assistants enable more focused and attentive animal care.
Reduced administrative workload
Delegating time-consuming tasks to a virtual assistant alleviates the burden on in-house staff, reducing stress and burnout.
Cost savings
Virtual assistants offer a cost-effective alternative to hiring full-time administrative staff, helping hospitals manage expenses more efficiently.
Discover what our Veterinary Virtual Assistants can do for your hospital.
What healthcare
professionals are saying
Hear from optometrists, veterinarians, and other medical professionals who use Teem healthcare virtual assistants to help run their businesses.
It’s been amazing! We’ve been able to improve our insurance verification.
“We have Teem doing insurance verification for both of our clinics. It’s been awesome”
Curtis Rappleye
Alaska Eyecare
Teem has been awesome!
“I highly recommend anyone who owns a private practice to bring Teem on because it’s a game-changer.”
Allen Wong
All Things Eyes
My Teem member has been amazing with insurance eligibility.
“When I was starting to look for a virtual assistant, I asked other doctors who have VAs from Teem and they have been so impressed.”
Kriti Bhagat
Eyediology Vision
They help to do a lot of the admin work my staff doesn’t have to do anymore!
“I have two VAs: one works at the front desk, answering all our phone calls, pulling insurances, and managing our schedules. My second VA is a scribe who helps me finish all my charts before I go home.”
Allen Chung
Focal Optometry
My virtual scribe literally saves me hours every day on charting!
“My staff loves knowing if the phone rings that they don’t have to worry about answering it; they can just take care of the patients that are in-office.”
Dr. Cheryl Champan
Gretna Vision Source
My virtual scribe is hard working, open and excited to learn new things!
“It’s been a really great process, and I’ve been happy using Teem for their remote assistants.”
Dr. Andrew To
Creekside Family Eyecare
How it works
Our streamlined process ensures you find the perfect virtual assistant for your hospital. From a discovery call to ongoing support, we handle sourcing, interviews, and integration, so you can focus on what matters most.
How it works
Our streamlined process ensures you find the perfect virtual assistant for your hospital. From a discovery call to ongoing support, we handle sourcing, interviews, and integration, so you can focus on what matters most.
Qualifications and training of virtual veterinary assistants
Virtual veterinary assistants complete training in veterinary terminology, medical documentation, and administrative procedures. Many come from veterinary medicine or related fields, providing a solid foundation to support hospitals. They also receive training in medical billing, customer service, and HIPAA, equipping them to meet a veterinary hospital’s needs.
Virtual assistants continue education in industry-specific software, technology, and best practices, staying current with veterinary developments to deliver high-quality support.
Hiring a qualified virtual veterinary assistant ensures hospitals get the support needed to thrive.
Meet our virtual assistants
Meet our talented team that’s here to boost your business. Our virtual assistants go through a rigorous vetting process, receive top-notch training, and are ready to deliver outstanding results.
My relationship with the client I work for is amazing!
“Teem made a very good match, my relationship with the doctor is amazing! By working part time I’m able to work also as a music therapist which I love.”
Rosario Alvarez
Medical Scribe
I love being here and to work from home!
“I love stability, and that is something Teem offers. Give Teem a shot, you’re going to love it! Here, you’ll get all the tools you need to be successful.”
Fernando Marquez
Back Office Representative
Teem is a great community. Everyone is very Nice!
“Everyone is always there for you. Working with Teem has been the best experience I’ve had so far working remotely! They really care about you.”
Camila Martinez
Sales Development Representative
Grow your business with virtual assistants●
Grow your business with virtual assistants●
Grow your business with virtual assistants●
Grow your business with virtual assistants●
Grow your business with virtual assistants●
Grow your business with virtual assistants●
Frequently asked questions
Take a look at some frequently asked questions below, or click the button to see the full list.
Who are the veterinary virtual assistants and where do they come from?
Most of our team is from Latin America since Spanish is such a need within the United States. From a timezone perspective, Latin America is very similar to most time zones in the United States, which allows your Teem virtual medical assistants to work during their waking hours.
What is the recruitment process like?
Our recruitment process is tailored to your specific needs. We start by understanding your ideal candidate’s skills, schedule, and personality. Our team then custom-sources top candidates for your role, presenting three or more options for you to interview. We continue refining until you find the perfect long-term fit for your vet hospital.
How do I train a virtual assistant?
Training a veterinary virtual assistant is straightforward with Teem’s support. Our Teem University provides tools and templates to guide the process. Practices can leverage existing documentation, create training videos, and rely on internal team strengths to ensure seamless onboarding tailored to their specific workflows and needs
Will I work with the same veterinary virtual assistant every day?
Yes, you’ll work with the same person every day. They’ll become an integral part of your team, learning your workflows, preferences, and hospital needs to provide consistent and reliable support. This personalized approach ensures smooth collaboration and maximum efficiency.
What is the onboarding process like?
Teem’s onboarding process includes a dedicated success manager to guide you. Clear communication is key: outline role expectations and goals for your VA. With preparation and Teem’s support, including tailored tools and guidance, you’ll ensure a smooth transition and set the foundation for success.
What support does Teem provide once the veterinary virtual assistants join a hospital?
Teem provides comprehensive support after your veterinary virtual assistant joins your hospital. You’ll have a dedicated success manager to guide integration, address challenges, and ensure long-term success. Teem University training equips you with skills to effectively manage remote workers. Your VA also receives ongoing training and support, fostering seamless collaboration and exceptional performance.
Simplify your veterinary hospital
with Virtual Medical Assistants
Your in house staff should be building relationships with clients, not buried in paperwork and phone calls. By letting a Teem Veterinary Virtual Assistant handle admin tasks, you give your team the gift of time—time they can use to enhance the customer experience.
Book a discovery call
A quick chat to understand your practice’s needs and explore how we can help.