Our Virtual Assistants manage scheduling, billing, and scribing, giving optometrists more time for patient care and improving their bottom line.
Where optometry practices find
outstandingdedicatedtrustworthy virtual assistants.



Barriers to a smooth running practice
Healthcare professionals juggle multiple roles, often stretching themselves thin. Balancing administrative tasks and operational management alongside clinical responsibilities without an optometry virtual assistant can feel overwhelming, affecting both personal well-being and practice success.
Patients lost to missed calls
When phones go unanswered, potential appointments and revenue slip away. Missed calls don’t just mean lost business, they also affect patient loyalty and retention.
High Labor Costs and Staffing Struggles
Hiring and training medical office staff is time-consuming and costly, leading to operational inefficiencies and added pressure on practice owners to keep things running smoothly.
Burnout by admin work
Handling various administrative tasks such as scheduling, billing, and insurance pulls your team away from care. This overload affects efficiency, impacts patient experience, and creates stress for everyone in the office space.
Delegate time consuming tasks to a reliable Optometry Virtual Assistant
Front Desk
Turn missed calls into loyal patients! From answering calls to scheduling appointments and managing the waiting list, our Optometry Virtual Assistants take on all front desk tasks with care. Every patient is attended to, ensuring a smooth, responsive experience that keeps your optometry practice running at its best.
Phone Answering
Make sure every call is answered quickly, boosting patient satisfaction with virtual receptionists.
Outbound Calls
Improve retention with proactive reminders and follow-ups.
Patient Appointments Scheduling
Keep your calendar full and reduce no-shows with seamless scheduling.
Waiting List Management
Minimize wait times with efficient list management.
Exam Room/Optical
Enhance care and revenue. With our support in scribing and managing contact and lens orders, optometrists can save time, see more patients, and drive revenue growth.
Virtual Medical Scribes
Real-time virtual medical scribes cut down documentation time, enabling optometrists to focus on patient interactions.
Contact and Lens Orders
Efficient ordering procedures speed up fulfillment, improving patient satisfaction and practice effectiveness.
Back Office
Improved behind-the-scenes efficiency for the healthcare industry! Our Optometry Virtual Assistants handle various administrative tasks like insurance verification, claims submission, credentialing, billing, and record requests, cutting administrative burdens by up to 50%. This allows your team to focus on patient care, enhancing satisfaction and retention.
Insurance Verification
Confirm patient coverage quickly, reducing delays and enhancing service.
Billing/Coding
Enhance billing accuracy to optimize revenue and lower denials.
Claim Submission
Streamline claims for faster reimbursements and fewer errors.
Credentialing
Speed up credentialing to meet compliance and boost efficiency.
Other Tasks
Improve your communication and visibility with a virtual assistant! Our virtual assistants handle reports, social media management, and marketing efforts, allowing optometrists to enhance their online presence while focusing on patient care.
Marketing
Improve your practice’s visibility with targeted campaigns that attract new patients and retain existing ones, driving growth and revenue.
Social Media Management
Engage with your community and build a loyal following through consistent, relevant content that showcases your expertise and services.
Reporting
Gain valuable insights with clear, concise reports that help you track performance metrics and make informed decisions for your practice.
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A cost-effective solution
Our Virtual Assistants offer a cost-effective alternative to traditional staffing, helping healthcare practices save money while maintaining seamless operations and excellent support.
Simplified compliance management
Managing legal, compliance, and payroll tasks can be a burden. We handle these complexities for your virtual assistants, giving you peace of mind and more time to focus on your practice.
English-proficient with world-class education
Our healthcare virtual assistants are highly educated, with strong English skills and qualifications comparable to US standards. They work within time zones similar to yours, ensuring seamless collaboration during business hours.

Discover what our Optometry Virtual Assistants can do for your practice.
What Optometry
professionals are saying
Hear from optometrists and other medical professionals who use Teem healthcare virtual assistants to help run their businesses.
How it works
Our streamlined process ensures you find the perfect virtual assistant for your practice. From a discovery call to ongoing support, we handle sourcing, interviews, and integration, so you can focus on what matters most.

Join a Discovery Call
Schedule a call to discuss your specific hiring needs, including hours, language skills, and desired personality traits.

Custom Sourcing
Our recruiting team will carefully source candidates tailored to your unique requirements, ensuring a long-term fit for your practice.

Candidate Interviews
We present three or more highly qualified candidates for you to interview, allowing you to select the best fit for your needs.

Dedicated Support
After hiring, you’ll have a Success Manager to ensure a smooth integration and ongoing support.
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Grow your business with virtual assistants●
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Grow your business with virtual assistants●
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Teem partnerships
Teem partners with leading healthcare institutions to deliver exceptional benefits for their providers and patients.
Frequently asked questions
Take a look at some frequently asked questions below, or click the button to see the full list.
Who are the optometry virtual assistants and where do they come from?
Most of our team is from Latin America since Spanish is such a need within the United States. From a timezone perspective, Latin America is very similar to most time zones in the United States, which allows your Teem virtual medical assistants to work during their waking hours.
What is the recruitment process like?
Our recruitment process is tailored to your specific needs. We start by understanding your ideal candidate’s skills, schedule, and personality. Our team then custom-sources top candidates for your role, presenting three or more options for you to interview. We continue refining until you find the perfect long-term fit for your healthcare practice.
How do I train a virtual assistant?
Training a virtual assistant is straightforward with Teem’s support. Our Teem University provides tools and templates to guide the process. Practices can leverage existing documentation, create training videos, and rely on internal team strengths to ensure seamless onboarding tailored to their specific workflows and needs.
Will I work with the same optometry virtual assistant every day?
Yes, you’ll work with the same person every day. They’ll become an integral part of your team, learning your workflows, preferences, and practice needs to provide consistent and reliable support. This personalized approach ensures smooth collaboration and maximum efficiency.
What is the onboarding process like?
Teem’s onboarding process includes a dedicated success manager to guide you. Clear communication is key: outline role expectations and goals for your VA. With preparation and Teem’s support, including tailored tools and guidance, you’ll ensure a smooth transition and set the foundation for success.
What support does Teem provide once the optometry virtual assistants join a practice?
Teem provides comprehensive support after your optometry virtual assistant joins your practice. You’ll have a dedicated success manager to guide integration, address challenges, and ensure long-term success. Teem University training equips you with skills to effectively manage remote workers. Your VA also receives ongoing training and support, fostering seamless collaboration and exceptional performance.
Simplify your optometry practice
with Virtual Medical Assistants
Your in house staff should be building relationships with patients, not buried in paperwork and phone calls. By letting a Teem optometry Virtual Assistant handle admin tasks, you give your team the gift of time—time they can use to enhance the patient experience.
Book a discovery call
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