Our Virtual Assistants handle scheduling, billing, and scribing, freeing up veterinarians to focus on pet care while boosting practice profitability.
Book a discovery call
A quick chat to understand your practice’s needs and explore how we can help.
Finding and keeping great team members is harder than ever. Teem provides the right people, training, and tools so you can focus on care, starting at just $11/hour.
Smart Hiring
We use a proprietary ranking system to target regions with top talent, then custom-source candidates who match your practice’s skills, culture, and needs.
Industry-Specific Training
Through Teem University, every VA receives healthcare-specific, role-based training, covering workflows, software, and soft skills to ensure seamless integration into your team.
Performance Tracking
Our performance tracker gives you visibility into the value your VA is bringing to your practice, ensuring alignment with your goals and accountability across tasks.
Front desk
Never miss a call again! Our Veterinary Virtual Assistants manage everything from answering calls to scheduling appointments and organizing the waiting list. With every animal owner and animal receiving attention, we ensure a seamless experience that keeps your veterinary hospital running smoothly.
Every call is answered by a real person—not AI—ensuring a warm, professional experience that keeps clients happy and loyal to your hospital.
Whether by text or call, our VAs ensure clients get the reminders they need to increase customer retention. We take this task off your team’s plate.
Make booking easy and reduce cancellations with efficient appointment management.
Cut down on wait times with organized and efficient waiting list management.
Our VAs handle refill requests, send them for approval, and ensure orders are placed—saving your team time and keeping clients happy.
Exam room/Veterinary care
Boost animal care and hospital growth. With our help in scribing and managing treatment plans and medication orders, veterinarians can save time, increase the number of clients, and boost profit.
AI scribes miss context and make mistakes. Our human scribes understand nuance, adapt to your style, and ensure accurate records. Plus, you can coach them—just like an in-house team member—so they improve over time, making documentation seamless and stress-free
Simplify ordering and fulfillment processes, enhancing client satisfaction and hospital efficiency.
Other tasks
Stay on top of essential tasks with a virtual assistant! Our VAs handle everything from reports to marketing, ensuring your hospital runs smoothly and your online visibility grows.
Build your hospital’s reputation with targeted marketing efforts that draw in new clients and strengthen relationships with current ones.
Foster community engagement and loyalty with consistent, relevant social media content that highlights your expertise and services.
Gain clear insights with concise reports that help you monitor progress and adjust strategies for better results.
to make 
your life easier
Our Virtual Assistants offer a cost-effective alternative to traditional staffing, helping vet hospitals save money while maintaining seamless operations and excellent support.
Managing legal, compliance, and payroll tasks can be a burden. We handle these complexities for your virtual assistants, giving you peace of mind and more time to focus on your hospital.
Our veterinary virtual assistants are highly educated, with strong English skills and qualifications comparable to US standards. They work within time zones similar to yours, ensuring seamless collaboration during business hours.
A veterinary virtual assistant is a remote professional who supports veterinary hospitals by managing administrative tasks. These specialists handle duties like scheduling, scribing, managing records, billing inquiries, and customer support, allowing veterinarians to focus on animal care. By taking on these essential tasks, they help ensure that veterinary hospitals run smoothly and efficiently.
Hiring a veterinary virtual assistant can bring numerous benefits to a veterinary hospital. Some of the key advantages include:
Virtual assistants ensure no call goes unanswered, keeping your schedule full and your hospital running smoothly.
With consistent and dependable help, virtual assistants reduce disruptions and help maintain quality care.
Cost-effective and efficient virtual assistants allow you to save money while investing in your hospital’s growth.
With a virtual assistant handling administrative tasks, veterinarians and in-house staff can focus on clinical work, leading to improved client outcomes and hospital growth.
Prompt and professional handling of inquiries and appointments enhances the overall client experience, fostering loyalty and trust.
By freeing up time for veterinarians, virtual assistants enable more focused and attentive animal care.
Delegating time-consuming tasks to a virtual assistant alleviates the burden on in-house staff, reducing stress and burnout.
Virtual assistants offer a cost-effective alternative to hiring full-time administrative staff, helping hospitals manage expenses more efficiently.
Discover what our Veterinary Virtual Assistants can do for your hospital.
Hear from optometrists, veterinarians, and other medical professionals who use Teem healthcare virtual assistants to help run their businesses.
“We have Teem doing insurance verification for both of our clinics. It’s been awesome”
Curtis Rappleye
Alaska Eyecare
“I highly recommend anyone who owns a private practice to bring Teem on because it’s a game-changer.”
Allen Wong
All Things Eyes
“When I was starting to look for a virtual assistant, I asked other doctors who have VAs from Teem and they have been so impressed.”
Kriti Bhagat
Eyediology Vision
“I have two VAs: one works at the front desk, answering all our phone calls, pulling insurances, and managing our schedules. My second VA is a scribe who helps me finish all my charts before I go home.”
Allen Chung
Focal Optometry
“My staff loves knowing if the phone rings that they don’t have to worry about answering it; they can just take care of the patients that are in-office.”
Dr. Cheryl Champan
Gretna Vision Source
“It’s been a really great process, and I’ve been happy using Teem for their remote assistants.”
Dr. Andrew To
Creekside Family Eyecare
Our streamlined process ensures you find the perfect virtual assistant for your practice. From a discovery call to ongoing support, we handle sourcing, interviews, and integration, so you can focus on what matters most.
Schedule a call to discuss your specific hiring needs, including hours, language skills, and desired personality traits.
We’ll connect you with hand-picked, pre-screened candidates tailored to your unique needs, ensuring the perfect long-term fit for your practice.
Onboard your VA and count on a dedicated Success Manager to ensure smooth integration and ongoing support.
Virtual veterinary assistants complete training in veterinary terminology, medical documentation, and administrative procedures. Many come from veterinary medicine or related fields, providing a solid foundation to support hospitals. They also receive training in medical billing, customer service, and HIPAA, equipping them to meet a veterinary hospital’s needs.
Virtual assistants continue education in industry-specific software, technology, and best practices, staying current with veterinary developments to deliver high-quality support.
Hiring a qualified virtual veterinary assistant ensures hospitals get the support needed to thrive.
Meet our talented team that’s here to boost your business. Our virtual assistants go through a rigorous vetting process, receive top-notch training, and are ready to deliver outstanding results.
With a background in medicine and customer service, Carolina combines empathy with professionalism in her work. Since joining Teem in 2024, she thrives on helping parents schedule appointments and easing their concerns. Originally from Venezuela, she values Teem’s strong communication and supportive culture that make remote work feel collaborative and connected.
Laura is 24 and based in Santa Catarina, Brazil. Before joining Teem, she built strong communication skills working at a nonprofit and gained administrative and teaching experience in a law firm, an English school, and through an exchange program in the US. She now focuses on recalls and insurance verification across multiple clinic locations.
Isabela from Brazil blends her background in administration and customer support with a process-driven approach. She supports the practice through scribing, chart management, and thoughtful notes that help doctors work efficiently and patients feel truly cared for.
Liliana from Argentina has been with Teem for 3 years. With a background in music production and teaching English, she transitioned into her role during the pandemic and quickly found her passion for helping families access care. She thrives on making patient communication seamless, often bridging language gaps for Spanish-speaking parents.
Oscar is 31 and supports an optometry practice by scheduling new and existing patients, gathering key details like contact and insurance information, and keeping doctors’ calendars running smoothly. He focuses on being caring and thorough from the first call so patients feel listened to and their needs are clearly understood.
Take a look at some frequently asked questions below, or click the button to see the full list.
Most of our team is from Latin America since Spanish is such a need within the United States. From a timezone perspective, Latin America is very similar to most time zones in the United States, which allows your Teem virtual medical assistants to work during their waking hours.
Our recruitment process is tailored to your specific needs. We start by understanding your ideal candidate’s skills, schedule, and personality. Our team then custom-sources top candidates for your role, presenting three or more options for you to interview. We continue refining until you find the perfect long-term fit for your vet hospital.
Training a veterinary virtual assistant is straightforward with Teem’s support. Our Teem University provides tools and templates to guide the process. Practices can leverage existing documentation, create training videos, and rely on internal team strengths to ensure seamless onboarding tailored to their specific workflows and needs
Yes, you’ll work with the same person every day. They’ll become an integral part of your team, learning your workflows, preferences, and hospital needs to provide consistent and reliable support. This personalized approach ensures smooth collaboration and maximum efficiency.
Teem’s onboarding process includes a dedicated success manager to guide you. Clear communication is key: outline role expectations and goals for your VA. With preparation and Teem’s support, including tailored tools and guidance, you’ll ensure a smooth transition and set the foundation for success.
Teem provides comprehensive support after your veterinary virtual assistant joins your hospital. You’ll have a dedicated success manager to guide integration, address challenges, and ensure long-term success. Teem University training equips you with skills to effectively manage remote workers. Your VA also receives ongoing training and support, fostering seamless collaboration and exceptional performance.
Your in house staff should be building relationships with clients, not buried in paperwork and phone calls. By letting a Teem Veterinary Virtual Assistant handle admin tasks, you give your team the gift of time—time they can use to enhance the customer experience.
Book a discovery call
A quick chat to understand your practice’s needs and explore how we can help.
