Our Med Spa remote team members answer the calls, texts and DMs your front desk can’t get to, qualify the inquiry and book the consultation, for only $11.50/hour, with training and reporting included. A real person, never a bot.
Book a discovery call
A quick chat to understand your practice’s needs and explore how we can help.
1:19 duration
Finding and keeping great team members is harder than ever. Teem offers the right people, training, and the tools to track performance, so you can focus on care. All for only $11.50/hour*.
Smart hiring
We use a proprietary ranking system to target regions with top talent, then custom-source candidates who match your practice’s skills, culture, and needs.
Industry specific training
Through Teem University, every VA receives healthcare-specific, role-based training, covering workflows, software, and soft skills to ensure seamless integration into your team.
Performance Tracking
Our performance tracker gives you visibility into the value your VA is bringing to your practice, ensuring alignment with your goals and accountability across tasks.
AI Amplification
Our virtual assistants work with a suite of AI tools built to improve eligibility checks, recall messages, and documentation. Your remote talent gets sharper with every shift.
Front desk
Turn missed calls into booked consults. From answering the phone to responding to Instagram and Facebook DMs, web forms and text inquiries, our Med Spa Virtual Assistants take on all front desk tasks with care. Every inquiry is answered while the client is still interested, so your team can stay with the client in the room.
Make sure every call is answered quickly, so a new client never has to call somewhere else.
Reply to DMs, web forms and text inquiries fast, and qualify them before they cool off.
Keep your calendar full and reduce no-shows with organized scheduling.
Fill last-minute openings instead of letting a provider sit idle.
Treatment room
Enhance the client experience and protect revenue. With our support in scribing, pre-visit preparation and product ordering, providers can save time, see more clients, and keep their focus in the room.
Real-time scribes cut down documentation time, letting providers focus on the client in front of them.
Confirm details, collect forms and prepare the chart before the client arrives.
Efficient ordering keeps inventory ready and shelves stocked.
Retention and rebooking
The follow-up nobody has time for, handled every day. Our Med Spa Virtual Assistants confirm appointments before they slip, call the clients who booked at checkout and haven’t been back, work the dormant list, and keep memberships current. That turns a calendar that looks full into a calendar that fills.
Confirm the appointment and rebook the client who can’t make it, before the slot is lost.
A call at 24 to 72 hours, with anything clinical escalated straight to the provider.
Renewals, at-risk outreach and failed payment follow-up.
Work the dormant client list that never gets called.
Other tasks
Improve your communication and visibility with a virtual assistant. Our virtual assistants handle reports, social media management, and marketing efforts, allowing med spa owners to enhance their online presence while focusing on their clients.
Marketing. Improve your med spa’s visibility with targeted campaigns that attract new clients and retain existing ones, driving growth and revenue.
Engage with your community and build a loyal following through consistent, relevant content that showcases your work and your services.
Clear, concise reports on provider utilization, rebooking and consult conversion, so you can see what’s working.
to make 
your life easier
Our Virtual Assistants offer a cost-effective alternative to traditional staffing, helping med spas save money while maintaining smooth operations and excellent support.
Managing legal, compliance, and payroll tasks can be a burden. We handle these complexities for your virtual assistants, giving you peace of mind and more time to focus on your med spa.
Our virtual assistants are highly educated, with strong English skills and qualifications comparable to US standards. Many are fluent in Spanish, so the clients your front desk was missing get answered too. They work within time zones similar to yours, so collaboration happens during business hours.
Discover what our Med Spa Virtual Assistants can do for your practice.
Across more than 30,000 locations, most med spas run at a fraction of the capacity they already have, and most of the appointments clients rebook at checkout never happen. Both gaps close the same way, with someone making the call.
Hear from optometrists and other medical professionals who use Teem healthcare virtual assistants to help run their businesses.
“We have Teem doing insurance verification for both of our clinics. It’s been awesome”
Curtis Rappleye
Alaska Eyecare
“I highly recommend anyone who owns a private practice to bring Teem on because it’s a game-changer.”
Allen Wong
All Things Eyes
“When I was starting to look for a virtual assistant, I asked other doctors who have VAs from Teem and they have been so impressed.”
Kriti Bhagat
Eyediology Vision
“I have two Optometry Virtual Assistants: one works at the front desk, answering all our phone calls, pulling insurances, and managing our schedules. My second VA is a scribe who helps me finish all my charts before I go home.”
Allen Chung
Focal Optometry
“I have two Teem members, a virtual optometry receptionist and a virtual scribe. They’ve both been valuable assets for our team. My staff loves knowing if the phone rings that they don’t have to worry about answering it; they can just take care of the patients that are in-office.”
Dr. Cheryl Chapman
Gretna Vision Source
“It’s been a really great process, and I’ve been happy using Teem for their remote assistants.”
Dr. Andrew To
Creekside Family Eyecare
Our process makes it simple to find the right virtual assistant for your med spa. From a discovery call to ongoing support, we handle sourcing, interviews, and integration, so you can focus on what matters most, patient care.
Schedule a call to discuss your specific hiring needs, including hours, language skills, and desired personality traits.
We’ll connect you with hand-picked, pre-screened candidates tailored to your needs, so you find someone who fits your med spa for the long term.
Onboard your virtual assistant and count on a dedicated Success Manager to ensure smooth integration and ongoing support.
Meet our talented team that’s here to boost your business. Our virtual assistants go through a rigorous vetting process, train in Teem University before day one, and are ready to deliver outstanding results.
With a background in medicine and customer service, Carolina combines empathy with professionalism in her work. Since joining Teem in 2024, she thrives on helping parents schedule appointments and easing their concerns. Originally from Venezuela, she values Teem’s strong communication and supportive culture that make remote work feel collaborative and connected.
Laura is 24 and based in Santa Catarina, Brazil. Before joining Teem, she built strong communication skills working at a nonprofit and gained administrative and teaching experience in a law firm, an English school, and through an exchange program in the US. She now focuses on recalls and insurance verification across multiple clinic locations.
Isabela from Brazil blends her background in administration and customer support with a process-driven approach. She supports the practice through scribing, chart management, and thoughtful notes that help doctors work efficiently and patients feel truly cared for.
Liliana from Argentina has been with Teem for 3 years. With a background in music production and teaching English, she transitioned into her role during the pandemic and quickly found her passion for helping families access care. She thrives on making patient communication seamless, often bridging language gaps for Spanish-speaking parents.
Oscar is 31 and supports an optometry practice by scheduling new and existing patients, gathering key details like contact and insurance information, and keeping doctors’ calendars running smoothly. He focuses on being caring and thorough from the first call so patients feel listened to and their needs are clearly understood.
Teem partners with leading healthcare institutions to deliver exceptional benefits for their providers and clients.
Take a look at some frequently asked questions below, or click the button to see the full list.
Most of our team is from Latin America since Spanish is such a need within the United States. From a timezone perspective, Latin America is very similar to most time zones in the United States, which allows your Teem virtual assistants to work during their waking hours.
Our recruitment process is tailored to your specific needs. We start by understanding your ideal candidate’s skills, schedule, and personality. Our team then custom-sources top candidates for your role, presenting three or more options for you to interview. We continue refining until you find the perfect long-term fit for your med spa.
Training a virtual assistant is straightforward with Teem’s support. Our Teem University provides tools and templates to guide the process. Med spas can use existing documentation, create training videos, and rely on internal team strengths to ensure smooth onboarding tailored to their specific workflows and needs.
Yes, you’ll work with the same person every day. They’ll become an integral part of your team, learning your workflows, preferences, and practice needs to provide consistent and reliable support. This personalized approach means less back and forth and more getting done.
Teem’s onboarding process includes a dedicated success manager to guide you. Clear communication is key: outline role expectations and goals for your virtual assistant. With preparation and Teem’s support, including tailored tools and guidance, you’ll ensure a smooth transition and set the foundation for success.
Teem provides full support after your med spa virtual assistant joins your team. You’ll have a dedicated success manager to guide integration, address challenges, and ensure long-term success. Teem University training equips you with skills to effectively manage remote team members. Your virtual assistant also receives ongoing training and support, so collaboration stays smooth and performance stays strong.
Your in house staff should be building relationships with clients, not buried in paperwork and phone calls. By letting a Teem Med Spa Virtual Assistant handle admin tasks, you give your team the gift of time, time they can use to enhance the client experience.
Teem remote members handle administrative, scheduling, marketing and communication work. They never provide clinical advice, treatment recommendations, unit or product guidance, or candidacy assessment, and anything clinical goes straight to your provider.
*Hourly rate calculated from a $1,995 monthly fee for a full-time Virtual Assistant, assuming 174 working hours per month, resulting in an hourly rate of $11.46, rounded to $11.50
Book a discovery call
A quick chat to understand your practice’s needs and explore how we can help.
