Our Virtual Assistants manage scheduling, billing, and scribing for only $11.50/hour*, with training and reporting included, giving optometrists more time for patient care and improving their bottom line.
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Finding and keeping great team members is harder than ever. Teem offers the right people, training, and the tools to track performance, so you can focus on care. All for just $11.50/hour*.
Smart hiring
We use a proprietary ranking system to target regions with top talent, then custom-source candidates who match your practice’s skills, culture, and needs.
Industry specific training
Through Teem University, every VA receives healthcare-specific, role-based training, covering workflows, software, and soft skills to ensure seamless integration into your team.
Performance Tracking
Our performance tracker gives you visibility into the value your VA is bringing to your practice, ensuring alignment with your goals and accountability across tasks.
AI Amplification
Our virtual assistants work with a suite of AI tools built to improve eligibility checks, recall messages, and documentation. Your VA gets sharper with every shift.
Front Desk
Turn missed calls into loyal patients! From answering calls to scheduling appointments and managing the waiting list, our Optometry Virtual Assistants take on all front desk tasks with care. Every patient is attended to, ensuring a smooth, responsive experience that keeps your optometry practice running at its best.
Make sure every call is answered quickly, boosting patient satisfaction with virtual receptionists.
Improve retention with proactive reminders and follow-ups.
Keep your calendar full and reduce no-shows with seamless scheduling.
Minimize wait times with efficient list management.
Exam room/optical
Enhance care and revenue. With our support in scribing and managing contact and lens orders, optometrists can save time, see more patients, and drive revenue growth.
Real-time virtual medical scribes cut down documentation time, enabling optometrists to focus on patient interactions.
Efficient ordering procedures speed up fulfillment, improving patient satisfaction and practice effectiveness.
Back office
Improved behind-the-scenes efficiency for the healthcare industry! Our Optometry Virtual Assistants handle various administrative tasks like insurance verification, claims submission, credentialing, billing, and record requests, cutting administrative burdens by up to 50%. This allows your team to focus on patient care, enhancing satisfaction and retention.
Confirm patient coverage quickly, reducing delays and enhancing service.
Enhance billing accuracy to optimize revenue and lower denials.
Streamline claims for faster reimbursements and fewer errors.
Speed up credentialing to meet compliance and boost efficiency.
Other tasks
Improve your communication and visibility with a virtual assistant! Our virtual assistants handle reports, social media management, and marketing efforts, allowing optometrists to enhance their online presence while focusing on patient care.
Improve your practice’s visibility with targeted campaigns that attract new patients and retain existing ones, driving growth and revenue.
Engage with your community and build a loyal following through consistent, relevant content that showcases your expertise and services.
Gain valuable insights with clear, concise reports that help you track performance metrics and make informed decisions for your practice.
to make 
your life easier
Our Virtual Assistants offer a cost-effective alternative to traditional staffing, helping healthcare practices save money while maintaining seamless operations and excellent support.
Managing legal, compliance, and payroll tasks can be a burden. We handle these complexities for your virtual assistants, giving you peace of mind and more time to focus on your practice.
Our healthcare virtual assistants are highly educated, with strong English skills and qualifications comparable to US standards. They work within time zones similar to yours, ensuring seamless collaboration during business hours.
Discover what our Optometry Virtual Assistants can do for your practice.
Discover how Dr. Allen Chung transformed his practice with Teem’s virtual support—boosting revenue, reducing workload, and improving patient care. From cutting admin time to increasing new patient growth by 15.3%, see how the right virtual team made all the difference.
Hear from optometrists and other medical professionals who use Teem healthcare virtual assistants to help run their businesses.
“We have Teem doing insurance verification for both of our clinics. It’s been awesome”
Curtis Rappleye
Alaska Eyecare
“I highly recommend anyone who owns a private practice to bring Teem on because it’s a game-changer.”
Allen Wong
All Things Eyes
“When I was starting to look for a virtual assistant, I asked other doctors who have VAs from Teem and they have been so impressed.”
Kriti Bhagat
Eyediology Vision
“I have two Optometry Virtual Assistants: one works at the front desk, answering all our phone calls, pulling insurances, and managing our schedules. My second VA is a scribe who helps me finish all my charts before I go home.”
Allen Chung
Focal Optometry
“I have two Teem members, a virtual optometry receptionist and a virtual scribe. They’ve both been valuable assets for our team. My staff loves knowing if the phone rings that they don’t have to worry about answering it; they can just take care of the patients that are in-office.”
Dr. Cheryl Chapman
Gretna Vision Source
“It’s been a really great process, and I’ve been happy using Teem for their remote assistants.”
Dr. Andrew To
Creekside Family Eyecare
Our streamlined process ensures you find the perfect virtual assistant for your practice. From a discovery call to ongoing support, we handle sourcing, interviews, and integration, so you can focus on what matters most.
Schedule a call to discuss your specific hiring needs, including hours, language skills, and desired personality traits.
We’ll connect you with hand-picked, pre-screened candidates tailored to your unique needs, ensuring the perfect long-term fit for your practice.
Onboard your VA and count on a dedicated Success Manager to ensure smooth integration and ongoing support.
Meet our talented team that’s here to boost your business. Our virtual assistants go through a rigorous vetting process, receive top-notch training, and are ready to deliver outstanding results.
With a background in medicine and customer service, Carolina combines empathy with professionalism in her work. Since joining Teem in 2024, he thrives on helping people schedule appointments and easing their concerns.
Laura is 24 and based in Santa Catarina, Brazil. Before joining Teem, she built strong communication skills working at a nonprofit and gained administrative and teaching experience in a law firm, an English school, and through an exchange program in the US. She now handles follow-up calls and front desk support across multiple locations.
Isabela from Brazil blends her background in administration and customer support with a process-driven approach. She supports the practice through scribing, chart management, and thoughtful notes that help doctors work efficiently and patients feel truly cared for.
Liliana from Argentina has been with Teem for 3 years. With a background in music production and teaching English, she transitioned into her role during the pandemic and quickly found her passion for helping families access care. She thrives on making patient communication seamless, often bridging language gaps for Spanish-speaking families.
Oscar is 31 and supports a healthcare practice by scheduling new and existing patients, gathering key details like contact information, and keeping providers' calendars running smoothly. He focuses on being caring and thorough from the first call so patients feel listened to and their needs are clearly understood.
Teem partners with leading healthcare institutions to deliver exceptional benefits for their providers and patients.
Take a look at some frequently asked questions below, or click the button to see the full list.
Most of our team is from Latin America since Spanish is such a need within the United States. From a timezone perspective, Latin America is very similar to most time zones in the United States, which allows your Teem virtual medical assistants to work during their waking hours.
Our recruitment process is tailored to your specific needs. We start by understanding your ideal candidate’s skills, schedule, and personality. Our team then custom-sources top candidates for your role, presenting three or more options for you to interview. We continue refining until you find the perfect long-term fit for your healthcare practice.
Training a virtual assistant is straightforward with Teem’s support. Our Teem University provides tools and templates to guide the process. Practices can leverage existing documentation, create training videos, and rely on internal team strengths to ensure seamless onboarding tailored to their specific workflows and needs.
Yes, you’ll work with the same person every day. They’ll become an integral part of your team, learning your workflows, preferences, and practice needs to provide consistent and reliable support. This personalized approach ensures smooth collaboration and maximum efficiency.
Teem’s onboarding process includes a dedicated success manager to guide you. Clear communication is key: outline role expectations and goals for your VA. With preparation and Teem’s support, including tailored tools and guidance, you’ll ensure a smooth transition and set the foundation for success.
Teem provides comprehensive support after your optometry virtual assistant joins your practice. You’ll have a dedicated success manager to guide integration, address challenges, and ensure long-term success. Teem University training equips you with skills to effectively manage remote workers. Your VA also receives ongoing training and support, fostering seamless collaboration and exceptional performance.
Your in house staff should be building relationships with patients, not buried in paperwork and phone calls. By letting a Teem optometry Virtual Assistant handle admin tasks, you give your team the gift of time—time they can use to enhance the patient experience.
*Hourly rate calculated from a $1,995 monthly fee for a full-time Virtual Assistant,
assuming 174 working hours per month, resulting in an hourly rate of $11.46, rounded to $11.50
Book a discovery call
A quick chat to understand your practice’s needs and explore how we can help.
